We collect and process your personal information in accordance with the National Privacy Principals extracted from the Privacy Amendment (Private Sector) Act 2000, and all other applicable data protection legislation, as amended from time to time.
Subject to your consent, we may also use your Personal Information for the purpose of marketing our products and services, to you. If you have given us your consent, we may contact you by mail, telephone, fax, email or other electronic messaging services (such as text, voice, sound or image messages, including automated calling systems) for this purpose. You can ask us to stop using your Personal Information for marketing purposes by unsubscribing.
We may employ third party service providers to perform functions on our behalf, which may include assisting us in processing Personal Information about you. These service providers are subject to obligations to maintain the confidentiality of the Personal Information and are restricted from using the Personal Information for purposes other than those authorised by us.
We may disclose Personal Information about you as required by law, including by subpoena or other judicial process. We may also disclose Personal Information about you in the unlikely event that we consider it necessary to protect our legal rights or to protect the personal safety of members of the public.
We may make anonymous Personal Information about you by cleansing it of information that might allow you to be identified or contacted, and combine this information about other individuals. We may use this anonymous information for internal business purposes, such as financial or operational analysis, research and planning. We may also provide this information to third parties including business partners and government agencies.
We have technical and organisational security measures in place to prevent the loss of, unauthorised access to or use of your Personal Information.
When you visit the site, as with many other web sites, certain information is automatically logged about your visit. This information may include your computer’s internet protocol address, which is the number assigned to your computer whenever it is connected to the Internet, your operating system, screen settings, Web browser software, and referring Web site. We use this data for the purposes described above under ‘Using Personal Information’.
We keep Personal Information about you for no longer than we need to or as required by law.
We understand that you may want access to Personal Information we have about you. We also understand the importance of keeping Personal Information accurate and up-to-date.
You have the right to access the Personal Information we hold about you. Your right can be exercised in accordance with the National Privacy Principals. We reserve the right to charge a statutory fee for subject access requests.
We will similarly correct or delete Personal Information about you on your reasonable request, except when prohibited by law or when it is necessary for business or legal purposes not to alter or delete the information.
If you wish to access, update or delete the personal information we hold about you, please contact us by email at firstname.lastname@example.org or by post to:
Health Solutions Group
PO Box 3061
Balgownie NSW Australia 2519
Health Solutions is committed to providing quality services and programs for health, performance and rehabilitation. Our appointment policy enables us to provide a consistently high level of care to all clients.
When you engage any of Health Solutions in-person or online consulting and treatment services you agree that:
The respective consultation fee will be charge if you fail to attend an appointment. If less than 24 hours' notice is given for a cancelation, a cancelation fee will be charged. If you need to cancel or reschedule an appointment, please contact your practitioner directly or call (02) 4283 3522 (Sydney) or (03) 9097 1677 (Melbourne) to speak to our lovely team at reception.
Should the consultation fee be rejected from a third party (insurance, Medicare, DVA, NDIS, etc.) for any reason, the client is responsible for any and all payments of accounts at Health Solutions.
Health Solutions accepts no responsibility for the treatment received. Any professional liability is between the patient and the individual practitioner. [All Health Solutions practitioners are insured through their respective insurance companies]. Health Solutions adopts assurance protocols in accordance with the clinical guidelines specified by the respective allied health governing bodies.
Health Solutions Occupational Health & Safety Policy
The occupational health and safety of all persons employed by Health Solutions and those visiting are considered to be of utmost importance. Health Solutions is firmly committed to providing a healthy and safe workplace for all employees, contractors, patients, clients and visitors.
Resources balanced with the priority the company places on occupational health and safety will be made available to comply with all relevant Acts and Regulations and to ensure the health, safety and wellbeing of all employees and visitors.
Management will be responsible to:
Employees are responsible to:
Contractors and Sub-Contractors
All Contractors and Sub-Contractors engaged to perform work at Health Solutions’ premises or other nominated locations are required, as part of their contract, to comply with the occupation health and safety policies, procedures and programs of the organisation. To not observe or comply with a direction will be considered a breach of the contract and sufficient grounds for termination of the contract.
Occupational Health and Safety Program
In order to implement the general requirements of this policy, a program of activities and procedures will be set up, continually updated and effectively carried out. The program will relate to all aspects of occupational health and safety including, bu not limited to:
OH&S Policy shall be reviewed periodically to ensure it remains relevant and appropriate to the organisation
Next Review Date: 10 January 2019